Professional Installation

Initial Consultation

We begin with a comprehensive consultation to understand your needs, challenges, and goals. Our team will:

• Assess your current monitoring setup (if any)
• Understand your specific care requirements
• Identify the number of beds and monitoring points needed
• Discuss your budget and timeline
• Answer all your questions about the system

Site Survey & Design

Our technical team visits your location to perform a detailed site survey. We evaluate:

• Physical layout of rooms and bed placement
• Network infrastructure and connectivity options
• Power requirements and accessibility
• Environmental factors (temperature, humidity, etc.)
• Staff workflow and integration points

Based on this assessment, we create a custom installation plan that maximizes coverage while minimizing disruption to your operations.

Custom System Design

Every site is different, so we design your system specifically for your needs:

• Sensor placement optimized for your bed types and mattresses
• Network configuration for reliable data transmission
• Alert routing customized to your staff structure
• Dashboard layout tailored to your workflow
• Integration with existing systems (if applicable)

You'll receive a detailed installation plan including timeline, equipment list, and expected outcomes.

Professional Installation

Our certified technicians handle the complete installation with minimal disruption:

• Schedule installation during convenient times (including after-hours)
• Install sensors under mattresses (non-invasive, no bed disassembly)
• Set up network connectivity and data collection
• Configure monitoring dashboard and alert systems
• Test all sensors and verify accurate data collection
• Clean up workspace and ensure everything is tidy

Training & Handover

We don't just install and leave. We ensure your team is fully trained:

• Comprehensive training for all staff members
• Hands-on dashboard walkthrough
• Alert management and response procedures
• System maintenance and troubleshooting basics
• Written documentation and quick reference guides
• 24/7 support contact information

Ongoing Support & Optimization

Our relationship doesn't end at installation:

• Follow-up visits to ensure optimal performance
• System optimization based on usage patterns
• Regular software updates (automatic and seamless)
• 24/7 technical support whenever you need it
• Annual system health checks
• Expansion support as your needs grow